Selecting a new ERP, system or component to replace a financial solution, CRM or Purchase System seems to be a simple task. First, you would ask users what they would like to have on it, creating a requirements list. Then you would invite suppliers to check the list and to know if the offered solutions meet the requirements. Finally you would select the solution based upon the cost/benefit relation. After that, the selected platform is implemented. In most cases, what happens is that the users complain about the solution because it does not meet their real needs or because it needs some functionality that the users had before or they think they should. Then, the solution is considered a failure.
When MPL offers this type of service it uses a specific methodology for it. Through this methodology use we can identify the key information that needs to be raised to clearly develop a relation of the business needs to the new solution. Therefore we ensure the most appropriate platform is found.